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HearMeWA: Providing Support to Youth 24/7/365

April 20, 2026

HearMeWA is a youth-centered crisis-response program that meets youth safety and well-being needs by linking them to existing support systems. This program is available statewide and provides support to youth 24/7/365. It offers an app, text, chat, website, and phone line, and serves youth up to the age of 25. 

HearMeWA started with an idea from then-college student Conner Mertens in 2016. Conner heard about a string of suicides in his hometown of Kennewick, Washington and wanted to do something. He connected with his state senator and, together, they began assessing the gaps in services for young people who were at risk or in crisis. They researched support systems across the country and developed the idea of a statewide reporting system.  In 2021, the state Legislature dedicated funds to the Attorney General’s Office to create HearMeWA, a statewide system specifically for reporting and responding to youth in crisis. 

The HearMeWA team offers training sessions for tip responders on how to use the HearMeWA Tip Manager. These are one-hour virtual training sessions designed for school districts and law enforcement agencies. The goal is to ensure that all tip responders have access to and understand how to effectively use the HearMeWA Tip Manager.

Our next training session is on May 6th at 10:00am. Complete this form to register for this or future trainings. Please make sure to register at least a week prior to the training session.

Training content includes:

  • Setting up an account and accessing the HearMeWA Tip Manager.
  • Instructions for tip responders on using the HearMeWA Tip Manager (e.g., viewing tip information, generating disposition reports, and adding new points of contact).
  • Practice submitting and receiving tips.
  • Identifying ways to improve or customize the system for your community.

If you have any questions, please contact the HearMeWA Team at 833.398.0179 or InfoHearMeWA@atg.wa.gov.

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    RozThompson

    Governmental Relations & Advocacy Director, AWSP

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