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HearMeWA Tip Responder Training: April

Monserrat Jauregui, Youth Outreach Lead, Washington State Office of the Attorney General
Apr 2, 2024

Image with half orange, half teal background. Orange half contains writing introducing the AOG's HearMeWA program. The teal side has white icons of a phone ringing, chat conversation, and webpage.

We're excited to announce that many schools and districts have designated a Recipient Contact Administrator for the HearMeWA Tip Manager.

If you were identified as your organization’s point of contact for the HearMeWA Tip Manager, this means that you are the Recipient Contact Administrator. As the Recipient Contact Administrator for your organization, you can add more people to your organization’s account.  

We invite you to attend one of the virtual trainings we have available:  

  • All trainings will be recorded and available to view in the HearMeWA Tip Manager Training Portal (which is accessible once your account is created).  

Training will include login instructions, use of the HearMeWA Tip Manager, an overview of what you can expect when interacting with the Sandy Hook Promise Crisis Center, and using the HearMeWA Tip Manager.  

What to Expect

In the coming weeks, you can expect detailed instructions on how to log in to the HearMeWA Tip Manager using Secure Access Washington (SAW). Meanwhile, if you wish to add more individuals from your school or organization to the HearMeWA Tip Manager, simply email infohearmewa@atg.wa.gov with the following information:  

  1. School or Organization Name  

  1. Name 

  1. Title 

  1. Email address (must be an individual’s email address associated with your school or organization)  

  1. Office Phone number 

  1. Cell Phone number 

Next Steps

HearMeWA is on schedule to soft launch on April 30, 2024. At that time, the program will go live. The HearMeWA.org website will include information on how youth can submit tips via app, text, chat, web-form, and phone call. We will be piloting a best practices toolkit and developing a marketing toolkit during this time.  

During the soft launch period, we will be working with all tip responder agencies (schools, regional crisis lines, local law enforcement, 911, 988, and CPS) to receive and triage tips based on guidance we have developed in partnership with our HearMeWA Advisory Committee, and our program contractors Navigate360 and Sandy Hook Promise Crisis Center. We will be seeking your feedback during the soft launch (and beyond) to improve the program continuously.  

The program’s full launch is set for August 31, 2024.

At that time, the full website will become available, we will hold a press conference, and start paid media advertising to reach youth.  

For questions about the program, please contact Youth Programs.

For questions about using the HearMeWA Tip Manager, contact Info at HearMeWa.

We're committed to creating a safe and supportive environment for our youths, and your partnership in this endeavor is truly appreciated. 

We look forward to working with you! 
AGO Youth Program Team  

Please note that, HearMeWA is a program for receiving and responding to tips from youth up to the age of 25. This program will be available 24/7/365, and the Sandy Hook Promise Crisis Center will be receiving and triaging tips.  

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